Vaasan Sähköverkko online service accessibility statement

This accessibility statement applies to www.vaasansahkoverkko.fi and was created on February 4, 2025.

Compliance status

The website is partially compliant with the accessibility requirements of the law.

Non-accessible content

Fault map

• The iFrame map embed frame is missing a heading (1.3.1 Information and relationships)
• The map embed does not fully meet the accessibility requirements (2.1.1 Keyboard)

This accessibility statement applies to Vaasan Sähkö’s Online service and was created on March 24, 2025. Accessibility will be fully reassessed in spring 2025. Accessibility has been assessed by Wapice Ltd.

The accessibility of digital services

In general, the service partially meets the WCAG 2.1 accessibility criteria at levels A and AA. The accessibility of the website is continuously assessed using accessibility tools, and the accessibility statement is regularly updated.

Non-accessible content

Content and functions that are not yet accessible:

• The navigation list includes elements that are not list elements (1.3.1 Info and relationship)
• There are shortcomings in the button and link names. Not all links are clear in their context, e.g. “view”. (2.4.4 Link purpose & 4.1.2 name, role & value)
• Content has contrast problems (1.4.3 Contrast minimum)
• There are errors in the hierarchy of page headings (1.3.1 Info and relationships)
• There are errors in the focus order of the pages (2.4.3 Focus Order)
• Some images and icons are missing a text alternative (4.1.2 Name, Role & Value)
• The content of the tables is not fully accessible with a screen reader (4.1.1 Parsing)
• SVG diagrams do not have a text alternative (4.1.2 Name, Role & Value)
• Some form elements are missing a text alternative (1.1.1 Non-textual content)
• Some elements use forbidden ARIA attributes (4.1.2 Name, Role & Value)
• Some dialogues lack an accessible name (4.1.2 Name, Role & Value)
• Error messages are not clear and easy to understand (3.3.1 Error Identification)
• Some buttons are not accessible with a keyboard or screen reader (2.1.1 Keyboard, 2.4.3 Focus Order)

Critical accessibility problems

Critical accessibility problems, which prevent the use of some of the functions, have been identified in the online service. Some of the functions can be used via alternate routes.

These critical accessibility problems include:

• Homepage customization and moving a widget

This accessibility statement applies to Vaasan Sähkö’s application and was created on May 1, 2022.

The accessibility of digital services

The application meets the accessibility requirements (levels A and AA).

Have you noticed an accessibility gap in our digital service?

Let us know, and we’ll do our best to fix it!

Contact us by email

asiakaspalvelu@vaasansahko.fi

Supervisory authority

If you notice any accessibility problems on the site, please contact first us, the site administrator. It may take up to 14 days for us to reply. If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Digital Accessibility Supervision Unit at the Finnish Transport and Communications Agency Traficom.

Traficom’s accessibility requirements website (saavutettavuusvaatimukset.fi) explains how you can make a complaint and how the matter will be processed.

Contact details of the supervisory authority

Finnish Transport and Communications Agency Traficom

Digital Accessibility Supervision Unit

www.saavutettavuusvaatimukset.fi

saavutettavuus(at)traficom.fi

Tel. +358 29 534 5000