Prices and conditions
On this page you can find our service fees and connection maintenance charges.
Prices
Services
Service fees
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Connection of electricity VAT 25,5 % weekdays at 8 AM–4 PM, requested during the previous workday at the latest 0,00 € during the same day or outside of office hours 120,00 € Urgent onsite visit to a customer * weekdays at 8 AM–4 PM 130,00 € other times 220,00 € * charges are applied when the fault is in the customer’s device
Other services Change of electricity distribution product or metering method (can be done once/year) 0,00 € Change of electricity meter 0,00 € HAN port activation 0,00 € Inspection of an error-free kWh meter at the customer's request 140,00 € Meter energy pulse connection (requires a power tariff product) 100,00 € Disconnection of connection lead, weekdays at 8 AM–4 PM *1 100,00 € Disconnection and reconnection of connection lead, weekdays at 8 AM–4 PM *1 200,00 € Modification of connection lead from overhead to underground cable without changing main fuse size (starting from) 200,00 € Relocation of connection point without changing main fuse size (starting from) 200,00 € Energy cut-off as a collection measure, customers (VAT 0%) 50,00 € Energy cut-off as a collection measure, businesses 62,75 € Reconnection of energy as a collection measu 62,75 € Collection visit to the customer 50,00 €/visit Electricity consumption certificate (max. 5 meters) 18,00 € Inquiry/office work 100,00 € Invoices Copy of invoice afterwards 2,00 €/invoice Interim invoice at the customer's request 8,00 €/invoice Invoice or balance statement 8,00 €/pcs * Prices include VAT 25.5%, unless otherwise stated on the line in question.
Service prices from June 1, 2026
Services listed above that are not listed below will continue as are after June 1.
| Service | As self-service online | From customer service |
|---|---|---|
| Billing, printing & reporting | ||
| Invoice copy afterwards | Free of charge | €8.00 /invoice |
| Interval requested by the customer | €10.00 /invoice | |
| Invoice or balance breakdown | €10.00 /pc | |
| Change of billing interval | €5.00 /change | |
| Consumption certificate | €18.00 /place of use | |
| Digital copy of contract confirmation | €5.00 /pc | |
| Paper copy of contract confirmation | €12.00 /pc | |
| Impl. of Consolidated invoicing (min. 1 h) | €45.00 /h | |
| Other tasks billed by the hour (min. 1 h) | €55.00 /h | |
| Reimbursement of incorrect payment, depending of payment method | €5.00–9.00 /reimbursement Free of charge on the following bill or to bank account | |
| Delay in payment | ||
| Payment reminder, consumers | €5.00 /reminder (VAT 0%) | |
| Payment reminder, corporate clients | €12.00 /reminder (VAT 0%) | |
| Late payment interest | according to the Interest Act | |
| Energy consulting | ||
| Monitoring your own energy consumption in the Online service or mobile application | Free of charge | |
| Borrowing energy consumption meter | Free of charge Meter can be borrowed from the City library in Vaasa. |
Low voltage connection maintenance charges
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Low voltage connection maintenance charges
Connection VAT 25,5 % Single-phase 63,70 €/year 3×25 A 96,40 €/year 3×35 A 147,80 €/year 3×50 A and larger 262,90 €/year * Prices include VAT 25.5%.
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Low voltage connection maintenance charges from April 1, 2026
Connection VAT 25,5 % Single-phase 68,80 €/year 3×25 A 104,00 €/year 3×35 A 159,50 €/year 3×50 A and larger 283,80 €/year * Prices include VAT 25.5%.
Medium voltage connection maintenance charges
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Medium voltage connection maintenance charges
Connection VAT 0% Permanent connection 2348,00 €/year Reserve connection 1846,00 €/year * Prices include VAT 0%.
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Medium voltage connection maintenance charges from April 1, 2026
Connection VAT 0% Permanent connection 2432,00 €/year Reserve connection 2030,00 €/year * Prices include VAT 0%.
Terms
Read the terms and conditions of Vaasan Sähköverkko Oy.